Hotel Account Manager (English, Czech/Slovak)

We are looking for a Warsaw based Hotel Account Manager (m/f/d) to act as a knowledgeable telephone contact for our hotel partners, dealing with all questions and issues relating to our contractual collaboration and our hotel-specific online tools.

The challenge you are up for
  • Acting as a knowledgeable phone contact
  • Supporting partner hotels in successful rooms distribution through HRS
  • Train new hotel partners with all topics related to day to day operations
  • Process incoming correspondence in English, Czech or Slovak
  • Having a valuable impact on the commercial success of your team
The commitment you bring
  • Initial professional experience in the hotel (front desk, reservation or sales department preferably) and/or tourism industry, including customer contact
  • Passion for customer support in online business/eCommerce
  • Commitment, ability to work independently and a customer-oriented, results-focused approach combined with very good communication skills
  • Good command of English and Czech or Slovak, spoken and written
The reward you get
  • A high impact hotel sales role with high degrees of responsibility and autonomy
  • Plenty of room for personal growth and professional development
  • A highly talented, passionate and international team that revolutionizes the travel industry
  • Strong team performance and a transparent results focus towards one shared direction
  • A modern working environment with flexible working hours and the option to work from home

Katarzyna Wieczorek-Krasuska

Recruitment Manager

Tel +48 22 256-0646, Fax +48 22 256-0
Katarzyna.Wieczorek-Krasuska@hrs.com, www.HRS.com

Praca w biurze w centrum Warszawy, blisko metra (plac Unii Lubelskiej). Aplikacje czy ewentualne pytania prosimy przesyłać na adres katarzyna.wieczorek-krasuska@hrs.com, bądź pod tym linkiem https://jobs.hrs.com/s/OVqEvI

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